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Experience Exceptional Travel with IndiGo Airlines IndiGo Airlines stands out as a highly favored domestic carrier with an extensive presence throughout India. It has gained acclaim for offering affordable airfare coupled with punctual arrivals and departures, as well as top-tier hospitality standards. This reputation solidifies IndiGo Airlines as a trusted name within the aviation industry.

Commencing its operations on August 4, 2006, IndiGo Airlines is headquartered in Gurgaon, with its primary base at the Indira Gandhi International Airport in Delhi. The airline secured its license for international flights in 2011, marking a significant milestone. Its inaugural international flight, connecting New Delhi and Dubai, took place in September 2011.

IndiGo earned the prestigious Skytrax World Airline Award for being the finest low-cost airline in India and Central Asia at the World Airline Awards in Farnborough, UK, in July 2012. Furthermore, it received the distinction of being named the Best Employer by Aon for two consecutive years in 2016 and 2017.

Among the most sought-after domestic destinations for IndiGo bookings are Mumbai, Bangalore, Hyderabad, Chennai, Kolkata, Goa, and Delhi. On the international front, Bangkok and Kathmandu serve as the top hubs for IndiGo flights.

When you choose an IndiGo flight, you have the opportunity to purchase delectable meals and refreshing beverages onboard. The airline’s courteous staff and dedicated customer care team consistently leave passengers impressed with their warm hospitality.

Network and Fleet Details

IndiGo Airlines operates the latest Airbus A320-200 aircraft, accommodating 180 passengers. With over 1,000 daily flights, IndiGo connects to 83 destinations, including 60 cities within India and 23 international locations. While its main hub is in Delhi, the airline also maintains bases in Bangalore, Chennai, Hyderabad, Kolkata, Mumbai, Jaipur, and Ahmedabad.

On the international front, IndiGo serves a diverse range of destinations, including Kuwait, Malaysia, Maldives, Myanmar, Nepal, Oman, Qatar, Saudi Arabia, Singapore, Sri Lanka, Thailand, Turkey, the UAE, and Vietnam. This means that you can choose IndiGo not only for domestic routes but also for international journeys.

IndiGo’s fleet comprises various aircraft, including Airbus A320-200 (129), Airbus A320neo (88), Airbus A321neo (5), and ATR 72-600 (21). When booking through Cleartrip, you can expect a seamless and hassle-free experience, ensuring your travel arrangements are convenient and stress-free.

Services and Luggage Allowance

The luggage policy permits a maximum of 15 kilograms for one-way domestic flights and 20 kilograms for international flights. However, the checked baggage must not exceed a total dimension of 62 inches, considering the combined length, width, and height. In cases of excess baggage, you have the option to prepay up to 6 hours before your flight’s departure.

For domestic flights, the cost of excess baggage at the airport is INR 400 per kilogram. Prepaid excess baggage options for domestic travel are as follows: 3 kg for INR 1000, 5 kg for INR 1900, 10 kg for INR 3800, 15 kg for INR 5700, and 30 kg for INR 11400. The excess baggage cost for international flights varies depending on the destination, so it is advisable to refer to the official GoIndiGo Airlines website for the most up-to-date excess baggage charges.

Furthermore, passengers are allowed to carry hand baggage of up to 7 kg, and this includes infants. Women are also permitted to carry hand baggage, and a laptop bag is allowed as well. Liquids in containers of up to 100 milliliters are also allowed in accordance with regulations.

IndiGo’s Well-Known Domestic and International Routes

IndiGo Airlines boasts a variety of popular destinations both domestically and internationally. Some of the favored domestic cities include Amritsar, Bengaluru, Chandigarh, Chennai, Coimbatore, Dibrugarh, Delhi, Guwahati, Goa, Hyderabad, Jodhpur, Jaipur, Pune, Shirdi, Surat, Tirupati, Varanasi, Mumbai, and Kolkata.

On the international front, IndiGo Airlines connects to Abu Dhabi, Amsterdam, Athens, Bangkok, Brussels, Budapest, Chengdu, Colombo, Dhaka, Dubai, Hong Kong, Istanbul, Jeddah, Phuket, Paris, Sharjah, Singapore, and more.

Prominent domestic routes serviced by GoIndiGo Airlines include:

  1. Bangalore to Mumbai
  2. New Delhi to Bangalore
  3. Mumbai to New Delhi
  4. New Delhi to Bangalore
  5. Chennai to Mumbai
  6. Bengaluru to Hyderabad
  7. Chennai to Hyderabad

For international travel, some popular routes offered by Go IndiGo Airlines are:

  1. New Delhi to Amsterdam
  2. Singapore to Bangalore
  3. New Delhi to Dubai
  4. Dubai to Mumbai
  5. New Delhi to Athens
  6. Mumbai to Bangkok
  7. Chennai to Brussels

IndiGo Flight Information

IndiGo Airlines maintains an open and efficient communication system to keep passengers informed about their flight status, any potential delays, updates, and related information through SMS and email notifications. Additionally, passengers can easily check the status of their Go IndiGo flight online, either on the official airline website or on various affiliated booking websites.

Effortless Online Check-In with IndiGo

For a swift check-in process, passengers have the option to conveniently drop off their baggage at the designated counter. Alternatively, travelers can perform web check-in through the IndiGo website using their last name and the Go Indigo PNR number. This online check-in can be initiated up to four hours before the scheduled flight departure time. When engaging in web check-in, it’s essential to have a valid identification proof readily available. The following identification documents are accepted:

  • PAN Card
  • Voter Card
  • Passport
  • Driving License
  • School identification proof for children
  • Birth certificate for infants

While physical boarding passes are obtainable at the airport counters, opting for an itinerary printout can help streamline the process and reduce the likelihood of delays.

IndiGo Airlines Travel Insurance

TATA AIG General Insurance Company Ltd serves as the insurance provider for travelers on Go IndiGo flights. When booking their tickets, passengers have the option to select and include the insurance plan as part of their reservation.

IndiGo In-Flight Amenities

IndiGo offers the convenience of pre-booking paid meals for all its flights. Passengers can make their selections for snacks and meals through the IndiGo website. Alcohol service is available exclusively on international flights and can be purchased onboard.

Complimentary water cups are provided on all IndiGo flights. Additionally, water bottles are available for purchase during the flight.

Passengers are welcome to bring their own food items onboard, including cold snacks, non-alcoholic beverages, snack bars, and biscuits. However, it’s important to note that foods with strong odors or those that tend to be messy are not permitted.

IndiGo’s Impressive Fleet Size

As one of India’s leading airlines known for its affordability, Go IndiGo remains a top choice for millions of travelers, both domestic and international. IndiGo ensures seamless accessibility through multiple channels, including online bookings, airport counters, international booking offices, call centers, and a user-friendly Android App.

IndiGo boasts a substantial fleet comprising 290 aircraft to serve its extensive network of destinations. While a majority of its aircraft are from the Airbus family, IndiGo also operates a few ATRs. The fleet includes 129 Airbus A320-200, 88 Airbus A320neo, 5 Airbus A321neo, and 21 ATR 72-600 aircraft.

Verify Your IndiGo Flight Status

To check the status of your flight on the official GoIndiGo Airlines website, ensure you have your PNR or Booking Number readily available. Navigate to the flight status section by clicking the corresponding tab and provide the requested details, including the date, time, destinations, and, most importantly, your booking number.

One noteworthy feature of GoIndiGo’s service is the “hold and pay” option, which allows passengers to reserve a seat and make a payment at a physical counter within a specified time frame. This option is especially convenient for those who may not have access to credit cards, debit cards, or alternative payment methods.

IndiGo FAQs

What is IndiGo’s flight bookings and reservations policy?

IndiGo Airlines is known for its low fares, punctual flights, and hassle-free travel experience, complemented by professional customer service. As India’s largest airline and the leading low-fare carrier in the country, IndiGo offers the flexibility to change the date and time of your flight booking through the View/Change booking facility. This option is available for passengers with Multi-City bookings. When you make updates using the View/Change booking facility, you’ll receive a confirmation message on your screen. It’s important to note that IndiGo does not permit segment cancellation or the issuance of open-dated tickets. Each booking can accommodate up to 9 passengers. For last-minute bookings, you can reserve tickets up to 2 hours before domestic flight departure and up to 4 hours before international flight departure by contacting the IndiGo call center. Additionally, you can book tickets for infants through the Interactive Voice Response (IVR) system.

Does IndiGo offer a business class?

IndiGo Airlines does not provide a business class option. As a budget airline, IndiGo is dedicated to offering affordable airfare, and therefore, it operates with a single cabin class, which is economy class. However, IndiGo offers select business-class-like features for an additional fee, such as access to lounges in case of flight delays or early arrivals, priority check-in, and more.

Does IndiGo offer in-flight meals?

IndiGo Airlines allows passengers to purchase meals onboard. Complimentary meals are not provided, but you can buy them during the flight. Passengers who pre-book their meals at the time of booking or up to 24 hours before the flight are served food on board without additional payment. If you haven’t pre-booked, you can still purchase meals during the flight, providing flexibility to meet your dining preferences.

Is IndiGo known for on-time flights?

Yes, IndiGo flights are renowned for their punctuality, consistently departing and arriving on schedule.

Can I cancel an IndiGo flight ticket?

Yes, you can cancel your flight ticket with IndiGo Airlines, but this option is available only for refundable tickets. In such cases, after cancellation, most of the ticket amount is refunded to your account. Cancellations can be made either through the IndiGo website or by contacting Indigo Customer Care. However, it’s essential to keep in mind that if you hold a non-refundable ticket, cancellation may not be worthwhile, as the refund typically amounts to only about 10% of the total ticket price, with the rest being deducted.

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